ZeccoPulse - Latest Comments

Re: So, What Do YOU Think of the New Zecco Trading Center?

Andrew Goodwin — Sat, 28 Jan 2012 22:37:34 -0000

despite claiming in the FAQ that our watchlists would be transferred to the new platform, mine disappeared. And I didn't think it was possible, but the new platform is slower than the old one.

Let's recap, Zecco vs Optionshouse, which of these do you have an advantage in again?
1. platform (no bugs ever with OH so far)
2. mobile app for Android (you don't have one)
3. stock commissions (a dollar more at Z)
4. options commissions (WAY more at Z)
5. charging for maxit tax software vs free at OH
6. extended hours - finally Z got on board with this one

A far cry from the innovative and market-leading position when I joined Zecco in 2008!

Re: So, What Do YOU Think of the New Zecco Trading Center?

Hagolan1967 — Sat, 28 Jan 2012 05:09:07 -0000

The fact the your website crashed on Jan 20th for 3 hours.....SHows your company is still a disaster...You may think you company is improving.......

Your customers lose money due to bad technology-no customer service....on hold for hours because you dont have brokers to answer the phone......poor or non existant back up systems to prepare for website crashes shows that management is poor with their planning.......

Doing business with this company will only cause aggravation & undue stress, not to mention that you as a customer will pay for Zecco managements incompetence......

If you want to lose money do business with this company...........

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Thu, 26 Jan 2012 15:38:34 -0000

Would you like to participate in the pilot of Zecco Mobile for Android?

Sign up for early access now: http://www.surveymonkey.com/s/...

Your participation in the Pilot gives you the opportunity to use Zecco Mobile ahead of the crowds, while providing feedback to ensure we deliver a truly amazing mobile experience.

Space in the Pilot is limited and available on a first-come-first-served basis.

Please note:
- You participate with your real Zecco Trading account
- Trades placed on Zecco Mobile will be sent to the market for execution
- You must have an Andriod 2.2 or higher device

Re: So, What Do YOU Think of the New Zecco Trading Center?

readdanielquinn — Wed, 25 Jan 2012 11:01:11 -0000

you've been saying that the Android app is right around the corner for months....

COME ON ALREADY!!!!!!!!!!!!!!!!!!!!! arrggghhhh

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Tue, 24 Jan 2012 14:09:59 -0000

Fair point, Nixx. Please note that a new version of Zecco Mobile for both Android and iPhone is right around the corner, including functionality to trade stocks, options, and mutual funds.

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Tue, 24 Jan 2012 14:07:35 -0000

The new version of Zecco Mobile for both Android and iPhone is right around the corner.

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Tue, 24 Jan 2012 14:06:24 -0000

We're sorry to hear about this matter, Jmk499. Please understand that the only way to get account issues like this resolved is to contact Customer Service at Zecco Trading directly: www.zecco.com/help

Re: So, What Do YOU Think of the New Zecco Trading Center?

Jmk499 — Tue, 24 Jan 2012 09:13:20 -0000

I'm hesitant to make any trades on the new platform. My average price changed (higher) on all of my stocks and has yet to be fixed! I already missed a nice opportunity because I refuse to trade with the incorrect information shown on my account.

Re: So, What Do YOU Think of the New Zecco Trading Center?

UncleJess — Mon, 23 Jan 2012 06:28:19 -0000

Bracket order is not working

Re: Zecco Mobile for Android is Coming!

Corneliu70 — Sat, 21 Jan 2012 13:31:24 -0000

is there an eta for this yet?

Re: So, What Do YOU Think of the New Zecco Trading Center?

Nixx — Sat, 21 Jan 2012 09:44:08 -0000

I like the new trading center, but it is a step backwards in usability when using it from an Android phone as some of the buttons are not clickable, and the feedback button which is supposed to be in the bottom left of the screen shows up in the middle of the positions list. I know you guys are working on an Android app, but that is no excuse for not testing the main website on Android also. Unless and until you have 100% of the functionality available on the main website also available on the (as yet non-existent) Android app I expect that the main website should work correctly. I currently spend over an hour (commute time) a day using zecco via an Android phone so I would appreciate if your web team could devote a half hour or so to fixing these bugs.

Re: So, What Do YOU Think of the New Zecco Trading Center?

Fred B — Fri, 20 Jan 2012 22:44:10 -0000

I like it! I really like, that all the things I like to see when placing a trade--the spread, my balance, positions, and previous orders--are on a single page.

The after hours session seems to be a little short. What's up with that? It's not a big deal, though, as in my experience (with other brokers) most of my extended hours bids or offers inside the spread execute soon before or after regular hours, if at all.

Keep up the good work.

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Fri, 20 Jan 2012 19:28:49 -0000

For a response by Zecco CEO Michael Raneri to the recent technical difficulties with the new Trading Center, please go here: http://bit.ly/zVZiU8

Re: So, What Do YOU Think of the New Zecco Trading Center?

Jpolena — Fri, 20 Jan 2012 18:17:55 -0000

How about you quit blaming everything on Pension and show a little accountability. No notification of glitches or issues while we are losing money/opportunity is unacceptable. Even if all glitches were 100% Pension's fault you are still accountable for not having staff to answer calls/take trades. Quit throwing pension under the bus and get your head out of your ass "editor in chief".

P.S. - I make over 300 trades per year. You may lose my 2k per year in commission after this idiocy.

Re: So, What Do YOU Think of the New Zecco Trading Center?

zecco — Fri, 20 Jan 2012 12:52:34 -0000

We are sorry for the issues caused by an incorrect data feed this morning from Penson, Zecco Trading's clearing firm.

Re: So, What Do YOU Think of the New Zecco Trading Center?

Thomaswakim — Fri, 20 Jan 2012 10:59:19 -0000

Dears,
kindly allow me to be the first cleint at Zecco!!!

Re: So, What Do YOU Think of the New Zecco Trading Center?

Tim — Fri, 20 Jan 2012 10:28:18 -0000

I was a beta tester, and had many problems, mostly with average price after selling shares of a position. Also had a margin call with over 75% cash in my account. I assumed that these problems would have been fixed prior to going live. Customer service says all problems are fixed. I told them they were blowing smoke at them. Today all my positions dissappeared after selling a stock. This is totally not working.

Re: So, What Do YOU Think of the New Zecco Trading Center?

trader — Fri, 20 Jan 2012 09:39:10 -0000

I liked it until today, when I can't place sell orders because it says I don't own that security :(

Re: So, What Do YOU Think of the New Zecco Trading Center?

tomoldfrt — Fri, 20 Jan 2012 01:49:07 -0000

Looks very eye-catching and easy to get around in. However, I have not noticed any way to have multiple watch lists. Some trading sites call them profolios. If they are there, I can not find them.

Re: So, What Do YOU Think of the New Zecco Trading Center?

terron — Thu, 19 Jan 2012 15:35:36 -0000

satisfied with the new platform. nice layout, modern and more features
waiting for the upgrade of the mobile app to trade stocks on my iphone

Re: Welcome to 2012, Welcome to the New Zecco!

UncleJess — Thu, 19 Jan 2012 02:01:05 -0000

I just acquired the newly updated “Trading Center” looks
fine and if the new trading options and extended trading hours work as
advertised I’m sure these additions will be helpful.

My only suggestion at this point would be to include the
ability to receive live up to the minute quotes on a user selected list of stocks
that automatically refreshes itself. I
find along with many others that the ability to track this form of up to the
minute information is an essential part of any successful trading platform especially
in today’s volatile market. Adding
transaction fees and limited spreads to the current volatility makes placing
buy/sell orders based on out dated information risky and dangerous.

If I want to know what happened fifteen minutes ago or yesterday
or last month I can go to the history.
As it is if I want to obtain current information on a particular position
I have to type it in and then continually hit the refresh button. If I want to track multiple positions I have
to reduce the size of the “trading center” page and bring up another service
that displays up to date quotes on several offerings at a time.

It would be very helpful and more convenient to have this
capability all combined in one service and on one page.

Thank You

UncleJess

Re: Welcome to 2012, Welcome to the New Zecco!

zecco — Thu, 12 Jan 2012 12:40:33 -0000

Zecco Trading functionally has been restored. We apologize for the inconvenience caused by the technical issues this morning.

Re: Welcome to 2012, Welcome to the New Zecco!

zecco — Thu, 12 Jan 2012 12:11:15 -0000

Zecco Trading has been experiencing technical issues. We have identified the cause, and have started to repair the problem. We expect to have full functionality up shortly.

Re: Welcome to 2012, Welcome to the New Zecco!

Javko — Thu, 12 Jan 2012 12:01:41 -0000

This new platform looks nice but works even worse than last one. Today one can't do anything as a popup constanlty says an error has occurred... Before I could simply see the last quote on my watchlist stocks pre-market, now you can't even see that with the stocks you already purchased. Stock values on pne page do not match on another page! Livechat is DEAD!!!!!!!!!! This is really sad

Re: Welcome to 2012, Welcome to the New Zecco!

Mjk32 — Thu, 12 Jan 2012 11:35:32 -0000

I'm so glad I cant login to my accoutn today! Jesus... I'm moving my money to a saver place.